Associate Producer – Educational Programming

Posted on 04. Sep, 2013 by in Colearn, Jobs, San Francisco

Seeking an Associate Producer – Education Programming, San Francisco

We’re hiring an Associate Education Producer for our new event /educational space, CoLearn. We are finishing up construction for a planned October 1 opening.

The Associate Producer will be a member of the core CoLearn team, assisting with the day to day operations of the production of classes, workshops and events.

Your day to day will consist of:

Classes and Workshop Production-

  • Identify new class topics/ideas and new instructors
  • Coordinate and schedule new and existing classes and workshops
  • Review instructor curriculum outlines and presentations

Customer Support:

  • You will serve as the front line for all incoming customer service inquiries by email, phone, and in person
  • Provide thoughtful and strategic advice helping customers solve their educational needs
  • Be a Co Learn ambassador, and communicate with potential students, instructors, and partners on the CoLearn brand effectively

Classes and Workshop Coordination:

  • Assist the San Francisco production team with the process of making classes, workshops and events live on the COLEARN website.
  • Translate instructor class notes to copy
  • Coordinate with the design team to ensure necessary digital images are completed before making event live
  • Coordinate with operations team on space planning and staffing needs
  • Create class, workshop or event on Eventbrite
  • Create class, workshop or event on the CoLearn Website (word press)
  • Communicate with CoLearn instructors
  • Notify instructors when class is live, and provide instructor promotional tools
  • Provide post-class student feedback to instructors after class is completed to help improve the quality of classes, workshops and events
  • Schedule meetings and ensure teammates are meeting deadlines

We’re looking for:

  • A self starter with extreme attention to detail
  • Somebody who is technically savvy and a quick learner
  • Somebody with a bias for action and willingness to work hard because you love what we’re doing
  • An individual who is self aware, positive and excited to learn and grow with CoLearn
  • Someone who loves and values practical education and entrepreneurship
  • A people person with a customer service approach to all work

 

Required Background:

  • Exceptional written and verbal communication skills with great attention to detail
  • A passion for problem solving
  • Work well under pressure and complete projects on time
  • Proficient computer skills, particularly in Excel and Google Docs
  • Strong work ethic with a positive attitude and energy
  • Experience working with customers
  • Some project management experience
  • Experience working in a startup environment a bonus
  • Must be able to lift/carry up to 20 lbs.

Nice to Have:

  • Experience with Eventbrite
  • Experience using WordPress or other CMS software
  • Experience using Asana or other project management software

 

Email all resumes for consideration to: manager@citizenspace.us

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